Sales Policy for Dustprolux

Effective Date: December 6, 2024

At Dustprolux, we are dedicated to providing high-quality products and exceptional customer service. This Sales Policy outlines the terms and conditions governing the sale of products on our website. By making a purchase from dustprolux.net, you agree to the following terms and conditions.

1. Product Availability

We strive to ensure that all products listed on our website are in stock and available for purchase. However, due to high demand or unforeseen circumstances, some products may be temporarily unavailable. If an item is out of stock or unavailable, we will notify you as soon as possible and offer alternatives, or we will provide a full refund if the item cannot be restocked in a reasonable time.

2. Pricing

The prices of our products are listed in US dollars and are subject to change without notice. While we make every effort to ensure that the pricing information is accurate, errors may occasionally occur. In the event of an error in pricing, we reserve the right to cancel or modify your order. If you have already paid for an order that has been modified or canceled due to a pricing error, we will issue a full refund.

3. Order Process

To place an order with Dustprolux, you must follow the steps outlined on our website. After selecting the desired product(s) and proceeding to checkout, you will be asked to provide your payment and shipping information. Once your order is confirmed, you will receive an email with your order details and an estimated shipping date.

  • Order Confirmation: After completing your purchase, you will receive an order confirmation email. This email confirms that we have received your order and is not an indication of shipment.
  • Order Shipment: Orders are processed and shipped within 1-3 business days. You will receive a tracking number once your order has been shipped. Please note that shipping times may vary depending on your location.

4. Payment Methods

We accept various payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment gateways

All transactions are processed securely using encryption technologies to protect your payment information. Dustprolux does not store sensitive payment data on our servers.

5. Taxes and Duties

Sales tax is applicable on orders shipped within the state of Missouri, as required by state law. Customers located outside Missouri may be subject to taxes, customs duties, or import fees when their order reaches its destination. These charges are the responsibility of the customer and are not included in the price of the product or shipping fees.

6. Shipping

We offer a variety of shipping options to suit your needs. Shipping costs are calculated based on the destination and size/weight of the order. You will see the shipping fees before completing the checkout process.

  • Domestic Shipping: We offer standard and expedited shipping options for U.S. orders. Delivery times will vary depending on your location.
  • International Shipping: International orders may incur additional shipping fees and import taxes, which are the responsibility of the customer.

7. Order Cancellations

Orders can be canceled before they are shipped. If you wish to cancel an order, please contact our customer service team as soon as possible at info@dustprolux.net. If your order has already been shipped, you will need to follow our Returns and Refunds Policy.

8. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at info@dustprolux.net. We will resolve the issue by providing a replacement or issuing a full refund, depending on your preference. Please include photographs of the damaged product and packaging to expedite the process.

9. Promotions and Discounts

From time to time, we may offer promotions, discounts, or special offers on our website. These promotions may be subject to specific terms and conditions, including limited-time offers, limited stock, or specific product exclusions. Promotions cannot be combined with other offers unless explicitly stated.

10. Customer Service

We are committed to providing exceptional customer service. If you have any questions or need assistance with your order, please do not hesitate to contact us. You can reach our customer service team via email at info@dustprolux.net or by calling (660) 679-4258.

11. Changes to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. We encourage you to review the policy periodically to stay informed about our practices.

12. Contact Information

For any questions or concerns regarding this Sales Policy, please contact us at: